How we collect, use, and protect the information you share with us.
Last updated: July 15, 2026
We collect information you provide directly to us, such as when you fill out a form to request pre-qualification, contact our team, or use our mortgage calculator. This may include your name, email address, phone number, mailing address, and details about your home financing goals, such as loan type, property type, and purchase timeframe. We may also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, and how you interact with our pages.
We use the information you share to respond to your inquiries, match you with an appropriate finance option, connect you with an advisor, and keep you informed about your application. We also use it to improve our website, understand which pages and tools are most useful to visitors, and comply with recordkeeping obligations that apply to our business. We do not use information submitted through our forms for any purpose unrelated to your mortgage inquiry without your consent.
We may share your information with service providers who help us operate our business, such as email delivery, hosting, and customer relationship tools, and with the banks and lenders we work with, the Al Etihad Credit Bureau (AECB), property valuers, and other service providers involved in processing your finance request. These parties are permitted to use your information only to perform services on our behalf or as required by law. We do not sell your personal information to third parties for their own marketing purposes.
Our website may use cookies and similar technologies to remember your preferences, understand how our site is used, and support basic analytics. Most browsers let you block or delete cookies through their settings; doing so may limit some site features, such as saved calculator inputs. We do not currently use cookies to build advertising profiles about individual visitors.
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain marketing communications. You can unsubscribe from marketing emails at any time using the link included in those messages, or by contacting us directly using the information below. We will respond to verified requests within a reasonable timeframe.
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee its absolute security.
If you have questions about this Privacy Policy or how we handle your information, contact us at info@easyonefinance.com or +971 4 334 4125, or write to us at Office 402, Al Arif Shipping Building, Deira, Port Saeed, Dubai, UAE (P.O. Box 97698).
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this page periodically.